Qt777's Privacy Policy — Your information is completely safe with us

Welcome to qt777. We believe every player should have full control over their personal data. This Privacy Policy provides a complete picture of how your data is handled when you use the qt777.co website and app.

Qt777 is a licensed online gaming platform. By using our services, you agree to this Privacy Policy. We recommend reading it in full before you get started.

This policy has been developed in compliance with Bangladesh's Digital Security Act and international data protection standards. qt777 treats your information as an asset — it is never used without good reason.

Qt777 only collects the information needed to deliver the best service and maintain platform security. Full details are broken down below:

We never store your full bank account number or payment card details directly. All payment processing is handled through secure third-party payment gateway systems.

Qt777 uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account management: To verify your identity during registration, login, password recovery, and the KYC process.
• Transaction Processing: To securely process deposits, send withdrawals, and distribute bonuses.
• Customer Support: Your account information is used to respond to your queries and complaints accurately and promptly.
• Security Assurance: To detect fraud, multiple accounts, or unusual activity and keep the platform secure.
• Responsible Gaming: To detect excessive gaming patterns and provide timely alerts or recommendations to set limits.
• Legal obligations: To provide legally required information as requested by government or regulatory authorities.
• Service Improvement: Anonymous analytics data is used to further improve the gaming experience.

Your information is never used for unauthorised marketing or profiling. If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your settings.

Qt777 never sells your personal data. However, limited information may be shared with trusted third parties in certain circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket — only the data necessary to complete transactions.
• Game providers: Providers such as Pragmatic Play and Evolution Gaming only access game session data — not your personal information.
• Security Services: Anonymized risk data may be shared with specialized agencies for fraud prevention.
• Legal authorities: Certain information may be disclosed to government authorities pursuant to a court order or legal obligation.
• Analytics Tools: Anonymous user data is used for site performance analysis — your identity is never included.

Qt777 employs industry-leading technology to keep your data secure. Our security layers include:

• 256-Bit SSL/TLS Encryption: Every connection to the site and app is fully encrypted, preventing anyone from intercepting your data in transit.
• Two-Factor Authentication (2FA): An additional OTP verification is required at login to prevent unauthorized access.
• Firewall & DDoS Protection: Robust firewalls and intrusion prevention systems are active at the server level.
• Regular Security Audits: Third-party experts regularly audit our systems and identify vulnerabilities.
• Data Masking: Sensitive information stored in the system (such as NID numbers) is partially masked.
• Access controls: Only authorized personnel can access specific data, and every access is logged.

That said, no system is 100% secure. In the event of a data breach, qt777 will notify affected users within 72 hours and take all necessary steps.

The qt777 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your experience.

• Essential cookies: These cookies are essential to keep you logged in, validate security tokens, and ensure core platform functionality. They cannot be disabled.
• Performance Cookies: Anonymized data on which pages are most visited and page load times is collected to help improve the service.
• Functional Cookies: Helps remember your language preference, theme setting, or game choices.
• Analytics Cookies: Used to understand user behavior on the site. No personal identity is involved.

You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working properly.

Under qt777's Privacy Policy, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

Qt777 does not retain your data longer than necessary. Below is a breakdown of how long each type of information is kept:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction History: A minimum of 5 years — in accordance with financial regulatory guidelines.
• KYC documents: Up to 7 years after account closure.
• Login & Activity Logs: Up to 12 months for security purposes.
• Customer Support Chat: 24 months after the issue is resolved.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Qt777 strictly prohibits access by anyone under the age of 18. We do not knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• Age verification documents (NID/passport) must be submitted as part of the KYC process.
• If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
• If parents have any concerns, they can contact our support team directly.

Qt777 may update this Privacy Policy when necessary. For any significant changes:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• A notification will be sent to your registered email or phone number.
• For significant changes, your consent may be requested at login.
• Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact support if you need a copy of a previous policy. We retain policy history for the last 12 months.